Zoho CRM alternative
The Zoho CRM alternative built for travel agencies
Plenty of Indian agencies start with Zoho CRM because it’s affordable and well-known. The trouble is Zoho is a generic sales CRM — it tracks deals and contacts, but it has no idea what a Char Dham itinerary is, can’t draft a day-by-day proposal, and doesn’t generate a GST invoice. You end up bolting on Zoho Books, Zoho Sign, and a separate itinerary tool. Tripaay does the whole travel-agency workflow in one place.
Tripaay vs Zoho CRM, for a travel agency
| Capability | Zoho CRM | Tripaay |
|---|---|---|
| WhatsApp lead capture | Add-on / paid integration | Built in (AI reads the message) |
| Itinerary / proposal builder | Not available | Day-by-day builder + AI drafting |
| Pre-built Yatra templates | No | Char Dham, Kedarnath, treks & more |
| GST invoicing (CGST/SGST/IGST) | Separate product (Zoho Books) | Built in, auto-split |
| Customer trip portal | No | Built in |
| Setup time | Weeks of configuration | Minutes |
| Pricing | Per-user, adds up across modules | Flat INR plans |
Why agencies switch
Travel-native, not generic
Tripaay speaks itineraries, dhams, treks, advance/balance and GST out of the box. Zoho needs heavy customization to even approximate it.
One tool, not five
Zoho CRM + Books + Sign + an itinerary tool becomes Tripaay alone — leads, proposals, bookings, invoices.
Faster to value
No consultant, no months of setup. Sign up, set branding, capture your first lead today.
Switching is easy
Export your Zoho leads to CSV and import them into Tripaay in one upload. Your pipeline is live the same day.
FAQs
- Is Tripaay cheaper than Zoho CRM for an agency?
- Usually, once you count the modules. Zoho’s travel workflow needs CRM + Books + Sign plus an itinerary tool. Tripaay is a single flat INR plan that covers all of it.
- Can I move my Zoho data to Tripaay?
- Yes — export leads to CSV from Zoho and import them into Tripaay. Field mapping is automatic for common columns.
Compare other alternatives
Start running your agency properly
You didn't start a travel agency to manage spreadsheets.
Try Tripaay free for 14 days. Bring your existing leads. We'll help you set it all up.
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