Zoho CRM alternative

The Zoho CRM alternative built for travel agencies

Plenty of Indian agencies start with Zoho CRM because it’s affordable and well-known. The trouble is Zoho is a generic sales CRM — it tracks deals and contacts, but it has no idea what a Char Dham itinerary is, can’t draft a day-by-day proposal, and doesn’t generate a GST invoice. You end up bolting on Zoho Books, Zoho Sign, and a separate itinerary tool. Tripaay does the whole travel-agency workflow in one place.

Tripaay vs Zoho CRM, for a travel agency

CapabilityZoho CRMTripaay
WhatsApp lead captureAdd-on / paid integrationBuilt in (AI reads the message)
Itinerary / proposal builderNot availableDay-by-day builder + AI drafting
Pre-built Yatra templatesNoChar Dham, Kedarnath, treks & more
GST invoicing (CGST/SGST/IGST)Separate product (Zoho Books)Built in, auto-split
Customer trip portalNoBuilt in
Setup timeWeeks of configurationMinutes
PricingPer-user, adds up across modulesFlat INR plans

Why agencies switch

Travel-native, not generic

Tripaay speaks itineraries, dhams, treks, advance/balance and GST out of the box. Zoho needs heavy customization to even approximate it.

One tool, not five

Zoho CRM + Books + Sign + an itinerary tool becomes Tripaay alone — leads, proposals, bookings, invoices.

Faster to value

No consultant, no months of setup. Sign up, set branding, capture your first lead today.

Switching is easy

Export your Zoho leads to CSV and import them into Tripaay in one upload. Your pipeline is live the same day.

FAQs

Is Tripaay cheaper than Zoho CRM for an agency?
Usually, once you count the modules. Zoho’s travel workflow needs CRM + Books + Sign plus an itinerary tool. Tripaay is a single flat INR plan that covers all of it.
Can I move my Zoho data to Tripaay?
Yes — export leads to CSV from Zoho and import them into Tripaay. Field mapping is automatic for common columns.

Start running your agency properly

You didn't start a travel agency to manage spreadsheets.

Try Tripaay free for 14 days. Bring your existing leads. We'll help you set it all up.

No credit card. GST-compliant. Cancel any time.